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Department access

GRANGER · TEAM COVERAGE

Who's Working

Hello Agent!

Welcome back. Pick a section from the sidebar whenever you’re ready to jump in.

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Live property snapshot

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Occupancy—
ADR—
Arrivals—
Departures—
Occupied—
Available—
Room Revenue—
OOO Rooms—

Tools

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Front Office Guest Experience Coming soon
Operations Daily Brief Coming soon
Guest Service Service Recovery Coming soon

Upcoming events

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Average Daily Rate

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ADR reporting will live here.

Use the sidebar to get to work.

01

Check who’s working and today’s coverage.

02

Open Today’s Amenities for guest requests.

03

Use Quick Reference for front desk policies.

Current shift coverage updates automatically from the published schedule.

Working now0
Coming next0
Completed0

Working now

Live

Coming in

Already worked

Schedule

Today's Amenities Beta

Submit an amenity request, then track it from intake through scheduling or cancellation.

Floor Plan

Interactive stacked view of Levels 2–5, modeled from the supplied Granger floor plans.

ROOM FILTERS

Valet

BETA

Open a request to review it. Clear it when finished.

Receipt requests

0receipts to send
Completed · 0

Guest complaints

0complaints to handle
Completed · 0

Daily Housekeeping Beta

Plan tomorrow’s housekeeping staffing from forecasted room counts and the published schedule.

Complete the highlighted fields before saving.

Tomorrow’s Forecast

Upload the daily forecast report or enter the numbers manually.

Schedule check

Published schedule
Needed0
Scheduled0
Difference0
Enter tomorrow’s stayovers and departures to compare the forecast with the schedule.
Total workload 0 credits
Room attendants needed 0 using the report’s 440-credit staffing formula
Planning target 410 credits per room attendant
Checkout limit 15 maximum departures per attendant

Saved housekeeping reports

Save a day once, then reopen it later from the calendar.

Saved report Selected day
Month

Room assignments

Names pull from the published schedule
#Room attendantRoomsCredits

Support coverage

Floor coverage

AM
PM
How the sheet calculates workload

Departure: 30 credits  ·  Stayover: 15 credits

The Excel report divides total credits by 440 to recommend staffing, while its note says attendants should be planned around 410 credits and no more than 15 checkouts.

Team

View the team directory and quickly find employees by name, role, or department.

Team

✦
Front Desk Assistant

What do you need?

Ask about charges, posting codes, room types, amenities, market items, or Front Desk policies.

I can answer from Granger's saved Front Desk knowledge. If your question needs more detail, I'll narrow it down with options.

Admin

Manage dashboard access, schedules, team records, references, and settings.

OPERA DATA FEED CHECKING Waiting for status…